Data Centre Operations

Besides the level of infrastructure redundancy within your data center, consistency of procedures for operations, maintenance and support of the critical infrastructure systems are key to ensuring continuous availability. In fact, the Uptime Institute created a specific sub-category called Operational Sustainability to define and evaluate operational procedures, as an addition to their well recognized Tier Classification rating system.

Proper facilities management procedures and 7×24 availability of qualified support and maintenance staff for the mission critical systems such as UPS, power distribution, back-up generators and cooling systems are key to ensuring continuous availability. The importance of this factor should not be underestimated, and there are significant ongoing costs of hiring and retaining the required highly specialized and qualified personnel.